Process Analyst

Jacksonville, FL 32209

Posted: 08/01/2019 Industry: Other Area(s) Job Number: 203

Job Description

Process Analyst

RemX is looking to hire a Process Analyst for a growing and stable company in North East Florida, FL.  Successful candidates will have 5+ years experience. This is a direct hire, full time position.
  1. Act as a liaison between IT and business units by:
    1. Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT,
    2. Providing a single point of contact for business units into IT and acts as a conduit between the two organizations,
    3. Making recommendations for product enhancements, and
    4. Managing business unit expectations of IT.
  2. Participate in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator or subject matter expert in sketch sessions.
  3. Conduct interviews and perform analysis to create business cases for projects.
  4. Conduct preliminary investigation for all project requests. Review requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.
  5. Participate in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group.
  6. Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
  7. May act as a project manager on some projects.

Meet Your Recruiter

Nick Carew

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